Marc Andrusco envisions a future "AI native CRM" that will proactively analyze a salesperson's historical data, such as emails from the last two years, to identify and resurface dormant sales leads.

AI applications are expanding the total addressable market for software by approximately 30 times, shifting focus from the $300-$400 billion annual software spend to the $13 trillion U.S. labor spend.

The next generation of AI applications will operate proactively by observing user actions and suggesting interventions, rather than relying on explicit user prompts.