AI is no longer a future concept but a core strategic priority. CSCOs must architect a supply chain where AI drives efficiency and insight, but this requires a holistic approach that considers people, processes, and technology, not just the tech itself.
The traditional silos between supply chain and IT are breaking down. As CSCOs take on more responsibility for technology, a deep understanding of IT and AI is becoming a prerequisite for effective supply chain leadership.
There is a risk that corporate boards, focused on short-term gains, are misinterpreting AI's impact, leading to potentially detrimental personnel cuts based on automation hype. They may also be overlooking the significant, long-term infrastructure investments required for an aggressive AI strategy.
The concept of "winning in the turns" is more relevant than ever as disruptions become more frequent and severe. Research shows that companies that maintain strategic investments during downturns are the ones that successfully navigate disruptions and emerge stronger.
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