Keep pulling the thread on Carol Tomé.
UPS moves goods equivalent to 6% of the U.S. GDP and 2% of the world's GDP on a daily basis.
Upon becoming CEO, Carol Tomé identified that UPS had outdated employee appearance policies, such as prohibitions on natural hair, visible tattoos, and facial hair, which she believed were impeding talent acquisition.
After UPS modernized its employee appearance policies, the changes were well-received by current employees but generated negative feedback from company retirees.
Under CEO Carol Tomé, UPS established a new corporate purpose statement: "moving our world forward by delivering what matters."
Carol Tomé states that numerous people who previously worked for her have gone on to become CFOs of publicly traded companies.
Carol Tomé hired Ted Decker, the current CEO of Home Depot, approximately 20 years ago.
Hal Lawton, the current CEO of Tractor Supply, is a former direct report of Carol Tomé.