Keep pulling the thread on Andy Jassy.
According to CEO Andy Jassy, the primary driving force within Amazon's corporate culture is an intense focus on the customer.
Amazon's operational policy is to prioritize customer interests over cost savings when the two are in conflict.
Andy Jassy believes that unlike many other companies, Amazon genuinely practices its stated customer-centric philosophy in its daily operations.
Amazon's product strategy is to listen to customer problems and invent solutions on their behalf, which sometimes requires interpreting unstated needs.