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A Deloitte survey found that nearly 70% of retail executives believe the consumer shift towards value-seeking is a structural change, not a short-term reaction to inflation.
According to a Deloitte survey, many retailers are now seeing 15% to 20% of their referral traffic originating from AI chat interfaces.
A Deloitte survey indicates that 68% of retail executives expect to implement agentic AI systems within the next 12 to 24 months.
According to a Deloitte survey, 67% of retail executives expect to implement AI personalization capabilities within the next year.
A Deloitte survey found that 94% of retail executives plan to bring more marketing activities in-house, powered by AI.
In a Deloitte survey, 95% of retail executives expect their supply chain costs to rise in 2026.
Over 80% of retail executives surveyed by Deloitte expect their company's margins to expand in 2026.
According to Deloitte data, four in ten U.S. consumers demonstrate deal-driven or cost-conscious purchasing behaviors.
Deloitte research shows that up to 40% of consumers perceive value from non-price factors such as quality, service, and experience.
A Deloitte survey indicates two-thirds of retail executives are prepared to restructure their supply chains through nearshoring, onshoring, and supplier diversification if cost pressures increase.