Keep pulling the thread on Jingshu Zhang.
A significant number of executives from JPMorgan's payment division, including Edith Gajio, Leah Tao, Sanjay Sarraf, and Adam Hyde, have left to join Fiserv.
In 2025, Fiserv bought back $5.6 billion of its stock at an average price of $170 per share, while the stock is now trading at $55.
Fiserv's former CEO, Frank Bisignano, had an approval rating of only 12% on Glassdoor, which Jingshu Zhang describes as the worst he has ever seen.
When Mike Lyons became CEO of Fiserv, the Client Technology Advocates group, responsible for key accounts like DoorDash, eBay, and Walmart, had been reduced to only two employees.
Fiserv's former CFO, Rob Hall, executed a $1 billion stock buyback in the third quarter, even after new CEO Mike Lyons had announced a strategic reset.
Fiserv's former CFO, Rob Hall, resigned during the third quarter earnings call, following rumors of infighting with new CEO Mike Lyons.
In Q3 2025, Fiserv's reported 16% revenue growth was comprised of 10% from Argentinian hyperinflation and 4% from one-time contract sales.
Takis Chakakopoulos built the payments division at JPMorgan from seven people and zero revenue to 25,000 people and a $20 billion revenue run rate.
Robert Clarkson, former Chief Revenue Officer of Americas at Stripe, joined Fiserv as the Chief Revenue Officer of Small and Medium Business and Clover.
In 2025, Fiserv repurchased $5.6 billion of its stock at an average price of $170 per share.
Fiserv's Financial Solutions Group (FIG) has a 98% customer retention rate for its core banking services.
Robert Clarkson, former Chief Revenue Officer of Americas at Stripe, joined Fiserv as the Chief Revenue Officer of Small and Medium Business and Clover earlier this year.