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672. What Makes Judy Faulkner Run? | Freakonomics Radio, Sonic AI
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672. What Makes Judy Faulkner Run? | Freakonomics Radio
Freakonomics Radio
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Apr 24, 2026
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1:00:52
Interview
672. What Makes Judy Faulkner Run? | Freakonomics Radio
From
Freakonomics Radio
Judy Faulkner
(Founder and CEO, Epic Systems, guest)
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Executive Summary
Epic Systems, founded and led by Judy Faulkner, dominates the U.S.
electronic health record (EHR) market, with over 80% of Americans having a record in their system.
The company operates on a unique, founder-driven philosophy, intentionally avoiding venture capital, acquisitions, and going public, and does not prioritize profit maximization.
Epic's success is attributed to its integrated, all-in-one software solution, which has created extreme customer loyalty, with the company having never been sued by a customer.
A detailed succession plan, centered on a 'Purpose Trust,' has been legally structured to ensure the company's core principles are maintained after the founder's departure.
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Processed May 4, 2026
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