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The Single Biggest Barrier to AI Adoption Isn't the Technology — It's This | Errol Gardner of EY, Sonic AI
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The Single Biggest Barrier to AI Adoption Isn't the Technology — It's This | Errol Gardner of EY
Eye On A.I.
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May 22, 2026
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54:52
Interview
The Single Biggest Barrier to AI Adoption Isn't the Technology — It's This | Errol Gardner of EY
Errol Gardner
(Global Head of Consulting, EY, guest)
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Executive Summary
The adoption of truly transformational agentic AI in the enterprise is in its infancy (less than 1 out of 10), with progress being much slower and more complex than public hype suggests.
Human factors—including workforce anxiety about job displacement, generational gaps in management, and general resistance to change—are the single biggest impediment to AI integration.
Large corporations are prioritizing AI governance by building private, firewalled LLMs and implementing strict guardrails to prevent employees from leaking sensitive corporate data to public AI models.
The consulting industry is evolving, with firms like EY deploying internal AI agents and shifting towards an output-based model, while new, more efficient 'agent-native' startups are expected to emerge and challenge incumbents.
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Enterprise AI Adoption Pace
The Human Element as a Barrier to Change
Corporate AI Governance and Security
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