Keep pulling the thread on Mike Cannon-Brookes.
Mike Cannon-Brookes believes the current AI wave is the most positive strategic development to ever happen to Atlassian's business.
Alex predicts that Zendesk's current per-seat, per-month revenue stream will decline to zero unless the company fundamentally changes its business model.
Alex predicts system-of-record SaaS companies like Workday and Intuit will add significant value by incorporating AI features that automate tasks for their customers.
Mike Cannon-Brookes believes current AI models have capabilities far exceeding the value they deliver, with the primary bottleneck being a lack of effective design and user experience.
Atlassian is experiencing significant internal benefits from using 'Vibe coding' techniques to improve software extensibility.
Atlassian has delivered three consecutive strong financial quarters.
Alex speculates that Zendesk's revenue could triple or quadruple if it successfully transitions to an outcome-based pricing model.
Alex believes Workday's business is not threatened by AI because its per-employee pricing is not directly tied to producing an outcome that can be automated away.
As of late February, Intuit's stock was down 45% year-to-date.
Alex believes that QuickBooks has a very sticky customer base and is not at risk of being replaced.
Alex believes public market investors are failing to differentiate between SaaS companies that are threatened by AI and those that are enhanced by it, particularly systems of record.
Mike Cannon-Brookes finds the idea of replacing a critical system like Workday with an internally 'vibe coded' solution terrifying due to the associated risks and opportunity costs.