Keep pulling the thread on Mati Staniszewski.
In 2022, ElevenLabs' key technological innovations were creating human-like text-to-speech and developing the ability to encode and recreate specific voice characteristics like style, accent, and dialect.
ElevenLabs' revenue is approaching a 50/50 split between its B2C creative use cases and its B2B enterprise offerings.
An AI agent powered by ElevenLabs, deployed by a major real estate company in Italy, improved lead qualification rates from 20% to 60%.
ElevenLabs recently facilitated a $100 million secondary-only transaction to provide liquidity for employees and early stakeholders.
Mati Staniszewski claims that ElevenLabs has successfully created models for text-to-speech and speech-to-text that are superior to those from competitors like OpenAI and Google's Gemini.
ElevenLabs' competitive strategy against larger AI labs is to focus on the application layer, including platform features like CRM integrations with Salesforce and ServiceNow, and a focus on business outcomes like CSAT scores.
ElevenLabs plans to double its headcount to over 500 employees within the next 12 months.
Mati Staniszewski asserts that in customer support settings, ElevenLabs' AI agents can provide an experience that is as good as, or better than, a human agent.
Customer service AI company Sierra has partnered with United Airlines and uses ElevenLabs technology on its backend.
Mati Staniszewski claims that for narration use cases like audiobooks, ElevenLabs' technology has crossed the "uncanny valley" and can produce voices indistinguishable from human narration.
Mati Staniszewski believes that while ElevenLabs' technology has crossed the "uncanny valley" for call centers, it has not yet done so for complex conversational settings like immersive media or gaming.
Mati Staniszewski predicts that AI voice technology will eventually cross the "uncanny valley" for complex conversational settings, becoming indistinguishable from human interaction.