Keep pulling the thread on Bill McDermott.
During Bill McDermott's tenure, SAP grew from approximately 10,000 employees to over 100,000.
Under Bill McDermott's leadership as CEO, ServiceNow has grown from 9,000 employees to over 23,000.
Bill McDermott's stated ambition is for ServiceNow to become the defining enterprise software company of the 21st century.
Bill McDermott chose to become CEO of ServiceNow instead of renewing his contract for another five years at SAP because he believed in the opportunity to build ServiceNow into the century's defining enterprise software company.
A small business can effectively compete with large incumbents like 7-Eleven and Finest supermarket by executing on strategies that the larger companies are structurally unable or unwilling to pursue.
Bill McDermott believes his key competitive advantage when interviewing for his first job at Xerox was his intense desire for the position, which he identified as his "superpower" compared to other candidates who were also considering firms like IBM and Morgan Stanley.
After 17 years at Xerox, Bill McDermott made a strategic decision to leave the company to gain broader experience with the rise of the internet and digital technologies, aiming to become more attractive for a future CEO role.
Bill McDermott asserts that the ServiceNow platform's economic impact extends to millions of people within its ecosystem, far beyond its direct employee base.
Following a serious accident in July 2015, Bill McDermott, then CEO of SAP, assured the company's board and management team that he would remain fully engaged with the business and guaranteed his attendance at the next board meeting in October.
ServiceNow is currently hiring thousands of people, with a primary focus on engineering roles for platform development and go-to-market roles for customer relationship management.